![]() * If you have more questions or would like more information you can read the Knowledge Base Article about Duo using this link. All you need to do is tap Approve on the Duo login request received at your phone. Your device is ready to approve Duo authentication requests. With one of the automatic options enabled Duo automatically sends an authentication request via push notification to the Duo Mobile app on your smartphone.Ĭlick Continue to login to proceed to the Duo Prompt. If this is the device you'll use most often with Duo then you may want to enable automatic push requests by changing the When I log in: option and changing the setting from "Ask me to choose an authentication method" to "Automatically send this device a Duo Push" and click Save. You can use Device Options to give your phone a more descriptive name. The "Continue" button is clickable after you scan the barcode successfully.Ĭan't scan the barcode? Click Or, have an activation link emailed to you instead. and follow the instructions. Follow the platform specific instructions for your device: On iPhone, Android, and Windows Phone activate Duo Mobile by scanning the barcode with the app's built-in barcode scanner. Activate Duo MobileĪctivating the app links it to your account so you can use it for authentication. After installing our app return to the enrollment window and click I have Duo Mobile installed. Without it you'll still be able to log in using a text message, but for the best experience we recommend that you use Duo Mobile.įollow the platform-specific instructions on the screen to install Duo Mobile. Install Duo Mobileĭuo Mobile is an app that runs on your smartphone and helps you authenticate quickly and easily. Choose PlatformĬhoose your device's operating system and click Continue. NOTE: If you're enrolling a tablet you aren't prompted to enter a phone number. Then double-check that you entered it correctly, check the box, and click Continue. Use the number of your smartphone that you will have with you when you're logging in to a Duo-protected service. Select your country from the drop-down list and type your phone number. We recommend using a smartphone for the best experience, but you can also enroll iOS/Android tablets. Select the type of device you'd like to enroll and click Continue. Supported Browsers: Chrome, Firefox, Safari, Microsoft Edge, and Opera.Ĭlick Start setup to begin enrolling your device. Enrolling in Duoĭuo's self-enrollment process makes it easy to register your smartphone and install the Duo Mobile application on your smartphone or tablet.ĭuo prompts you to enroll when you log into a protected VPN, server, or web application such as TeamDynamix or LinkedIn Learning. Multi-Factor Authentication is also known as two-factor authentication. ![]() ![]() Users will be required to use a device (mobile phone, desk phone, hardware token, etc.) to meet the Multi-Factor Authentication ( MFA) requirement. I'm trying to enroll my phone, but I'm not receiving text messages.Duo is a two-factor authentication service that protects apps, users, and data by requiring an additional piece of information beyond a username and password.Your device should now be successfully enrolled as a Duo deviceĭon’t worry we’re here to help! Submit a Help Ticket Contents.Scan the QR code on your computer screen.Open the Duo Mobile app on your phone and follow the prompts to add an account using a QR code.Since you already installed the Duo app on your phone, click I have Duo Mobile. ![]() Specify your phone’s type, then click Continue.Enter your phone number and click Continue.When prompted to set up Duo authentication, click Start setup.On your computer – visit /multifactor and sign in with your NetID.Tap Get or Install next to Duo Mobile (by Duo Security LLC) to download the app.This includes retired faculty who have emeritus appointments (paid or unpaid) in the Human Resource Management System. By employees, students, and sponsored affiliates on all U-M campuses for systems covered by Weblogin. On your mobile device, launch the App Store or Play Store and search for “Duo Mobile” Two-factor is required: For specific U-M systems and some departmental services.You’ll want to have access to both a computer and your mobile device. If you try to set up Duo for the first time using just your mobile device, you won’t be able to scan a QR code that grants access to Duo’s Push authentication method. I'm trying to enroll my phone, but I'm not receiving text messages.Can I set up Duo on more than one device?.What if I don’t have a smartphone or tablet?.Will it cost me anything to use multi-factor authentication?.Can more than one person register a phone we share?.I know how to avoid phishing email messages, why do I need to use this?.Do I have to use Duo every time I log in?.How do I use Duo with a departmental account?.Am I required to use multi-factor authentication (MFA), and if so, why?.Reactivating the Duo App after Getting a New Phone.Devices and supported authentication methods.
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